Rene Hendriksen Interim Management


Name: Rene Hendriksen
Senior Global Operations Executive with exceptional track record on operational, supply chain management and manufacturing in all parts of the world.
Proven expertise in planning, building and transforming plants and teams. Lead many cost reductions and outsourcing to low cost countries. Have effective lead improvement plans to meet extreme increased customer demand, decrease cost and improve employee satisfaction. Very comfortable with a global and diverse environment, small and large companies
Education & Training
·      Business School of Economics (HEAO): economics, accounting, marketing, information technology, civil law 
·      CPIM – APICS: American Production and Inventory Control Society (Inventory management, Material Management, Physical Distribution, JIT)
·      Certified Program Manager – Stevens Institute
·      Several multi day training programs on topics like leadership, coaching, quality management, lean manufacturing,
·      Several MBA modules : Marketing, Operations Management, Organizational Culture, Business Planning, Organizational Planning, Material Management
  • 2015 -                    Radioshack Global Sourcing , Taipei/HK/Shenzhen - COO

                                     ·  Sourcing $200M of products for USA retailer

                                     ·  Vendor Management, Supply chain optimization, Quality improvement

                                     ·   Delivery management, leadtime reduction, Logistics

·         2009 -  2015       Firebrand Wireless – VP of Operations - Beijing, China
·         Leading a company to be successful in developing mobile phones and bring them to the market
·         Work closely together with OEM (Customer) and several ODM’s (suppliers)
·         Contract management, progam management, quality management
·         2008 - 2009          Darwind – Chief Operating Officer (COO)
·         Leading a (start-up) company which will provision off-shore windturbines
·         Manage our development & design, engineering, assembly and marketing & sales
·         As COO I supported all business activities
·         Caused by a bankruptcy of our shareholder, we had to manage through our own bankruptcy and sell (successfully) the company
·         2006 - 2008          Alcatel-Lucent          - Executive, Core Manufacturing and Engineering
·         Develop the Manufacturing Strategy and Sourcing of a spend of Euro 4B+
·         Manage relationship with EMS (2B spend)
·         Manage transformation of manufacturing activities (internal to outsourced)
·         Lead a team to improve supply chain focused on sourcing on China and Mexico
·         Lead Engineering teams focused on Data Documentation and Advance Technology

·         2004 – 2006         Lucent Technologies USA
– General Manager Columbus Systems Integration Center
·         Manufacturing of Wireless products for USA customers (Cingular, Verizon, Sprint etc.) supporting  $3B+ revenue
·         Increased output by 100% and decreased costs by 50% by implementing Lean Manufacturing (in a unionized environment)
·         Manage suppliers including large EMS (mainly in China and Mexico)
·         Won the Lucent Chairman Award for Awesome execution
·         Increased Employee Engagement by 13 points
·         2000 – 2004          Lucent Technologies The Netherlands
- Director Global Operations and Asset Management
·         Overall Lucent responsibility for inventory (~$700M), balancing financial requirements with needs of the business
·         Project lead to achieve 10 Turns of Inventory (company wide); accomplished improvement of 3 turns to 8 and won the Bell Lab’s President’s Gold award for project innovation
·         Managing a team of Project Managers to transform Supply Chain
·         Market and sell Supply Chain Services to enterprise market
·         Operational overview (output, quality, inventory, costs) over 10 manufacturing sites in Europe, Asia and South America
·         Responsible for the execution of Outsourcing of the manufacturing and closure of most of the internal manufacturing sites
·         Support of the Product Transfers to low cost countries (China, India, Mexico,  Eastern Europe)
1998 – 2000   Lucent Technologies USA- Program Controls Director
·         Program Controls on projects for Lucent deliveries for SBC, Verizon, Sprint and GSM customers
·         Contract management, change control, project -scheduling and tracking, forecasting, budgeting and cost tracking
1995- 1998   Lucent Technologies The Netherlands       - Manufacturing Director
·      Run the factory (Revenue $600M, expense budget $70M, 600 people) , production interval reduction from 30 to 6 days and output increase of 100% per direct employee
·      Managing closure and be the Project leader for all closing/selling related issues
·      Negotiated with works council and unions and  with take-over companies
·      Setting up contract manufacturing for outsourced activities
·      Transferred all production to other Lucent facilities

·      1994-1995   PCA – The Netherlands     - Sales Location Director
·      Managing a supply chain consultancy firm including responsibility for business planning, marketing, sales and profit and loss
·      Supply Chain consultant for medium sized companies
·      Teacher supply chain management classes
·      1990-1994   Logistix – The Netherlands           - Manager Consultancy department
·      Start up company developing MRP software for PC
·      Marketing and Sales Support of MRP Software
·      Responsible for software development strategy
·      Supply Chain consultant
·      Consultant for implementation MRP and Financial software
·      Specification of MRP and financial software
·      1989-1990 Philips Eindhoven, The Netherlands - Supply Chain Manager IC Assy Asia
·      Load planning of IC assembly factories and physical distribution
·      Strategic change of central organization (out of day to day operations, reduced expenses)
·      Structural improvements in supply chain between Europe and Far East on planning, physical distribution etc.
·      1986-1989   Philips Hamburg, Germany          - Information Manager 
·      Supply Chain improvements on delivery performance and leadtime reduction of manufacturing IC’s
·      Definition, specification and implementation of new systems and procedures
·      Interface between IT-department and end-users
·     1983-1986 Philips Eindhoven,TheNetherlands    - Concern Planning Department
·      Managing customer service, inventory and global factory capacity planning of IC’s